Job Summary The UPS Store is looking for a friendly, dependable, and customer-focused Store Associate to join our team. In this role, you'll assist customers with shipping, printing, mailbox services, packaging, and other business services while delivering exceptional customer service. This is a fast-paced position that requires strong communication skills, attention to detail, and the ability to multitask.
Responsibilities
Greet customers and provide outstanding customer service.
Assist customers with domestic and international shipping using UPS and other carriers.
Professionally package items to ensure safe delivery.
Process shipping transactions accurately using the point-of-sale system.
Operate copiers, printers, laminators, and other business equipment.
Assist customers with printing, scanning, faxing, and document services.
Promote store products and services to meet customer needs.
Maintain a clean, organized, and professional retail environment.
Receive, organize, and distribute mailbox packages.
Handle cash, credit card transactions, and balancing of the cash drawer.
Follow company policies and procedures to ensure accuracy and security.
Qualifications
High school diploma or equivalent preferred.
Previous retail, shipping, printing, or customer service experience is a plus but not required.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational skills.
Comfortable using computers and learning new software.
Ability to lift up to 50 pounds.
Ability to stand for extended periods and work in a fast-paced environment.
Flexible availability, including weekends, is preferred.
