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Senior Networking Professional Services Engineer – Clearance Required:
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Senior Networking Professional Services Engineer – Clearance Required: Top Secret/SCI w/CI Poly
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Job Description:
Support MX and Routing Director platforms in a large-scale service provider environment
Assist customers with network deployment planning
Develop implementation plans
Perform testing of network solutions
Collaborate with resident engineers, internal teams, and customers
Serve as the customer's primary point of contact for operational issues
Engage Juniper Technical Assistance Centers (JTAC) to resolve issues
Open cases, provide requested data, perform advanced troubleshooting, and document resolutions
Communicate case status updates and deliver root cause analyses
Provide formal and informal technology briefings and training sessions
Travel approximately 25% to customer locations and other sites as needed
Requirements:
US Citizenship required
Active TS/SCI with CI Poly clearance required
Minimum 7+ years of hands-on network engineering experience
Experience in engineering design, operations, and support in large-scale ISP or medium-to-large-scale data center networks
Deep understanding of routing and switching technologies, including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS TE, routing policies, GRE, and VXLAN
Experience supporting Juniper MX and Routing Director platforms
Mastery of WAN transport topologies and methodologies
Ability to troubleshoot equipment and network problems and manage JTAC cases through resolution
Ability to communicate case status updates and deliver root cause analysis
Knowledge of automation and DevOps; XML API, NETCONF, REST API, gRPC, Python, RPCs, PyEZ, ncclient, Ansible, Jinja2, Python/SLAX scripts
Bachelor's degree in a technical or engineering discipline desired, or equivalent work experience
Juniper and/or other vendor certifications are a strong plus
Ability to support technology briefings and training sessions
Ability to work under pressure with customer engineers and JTAC
Ability to prioritize work and collaborate effectively
Benefits:
Comprehensive health, financial, and emotional wellbeing benefits