Senior Case Management Assistant - Days

Responsibilities

• Schedules patient appointments and provides prep instructions for procedures
• Coordinates registration, demographic, and insurance information
• Processes requests for referrals and obtains necessary documentation
• Manages multi-channel messages regarding appointments, referrals, and prescriptions
• Coordinates Home Care, Durable Medical Equipment, and transportation
• Identifies gaps in care and provides resource education

Requirements

• High School Diploma or Equivalent (GED)
• Minimum of 1 year of Customer Service experience
• Strong teamwork and time management skills

Benefits

• Full health, dental, and vision benefits starting on day one
• 401(k) plan with automatic employer contributions
• Generous paid time off (PTO)
• Up to $5,000 in annual tuition reimbursement
• Family-friendly support including adoption and fertility assistance
• Employee Assistance Program (EAP)

About the Company

Geisinger is a major healthcare system serving over 1 million people, including nine hospital campuses, a 550,000-member health plan, and two research centers.