Note: The job is a remote job and is open to candidates in USA. Microsoft is helping organizations become AI-powered businesses through its AI Business Solutions organization. The Global Black Belt, Cowork & Agents role identifies business processes where agentic technologies can create measurable value and le enterprise customers from initial concept through production deployment. The role also coordinates technical and partner resources, supports adoption, tracks realized value, and develops repeatable implementation patterns.
Responsibilities
Identify and qualify opportunities within assigned accounts by mapping business processes to the user cohorts that perform them, establishing the recurring nature of the work, the accessible data, the review requirements and the business owner who funds adoption
Build and maintain an account plan for each assigned customer that names the target cohort, the recurring workflow, the business process owner and the agreed measure of value, and keep it current in the sales system of record
Lead customer engagements from envisioning through proof of concept to production deployment, coordinating Microsoft technical resources and partner delivery capability at each stage
Deliver persona-based scenario workshops and executive briefings that demonstrate applied capability against the customer's own business processes
Advise customers on consumption economics, including capacity planning, cost-per-outcome modelling and the financial operations practices required to budget and govern agentic worklo
Track and report adoption, retained usage and realised value across assigned accounts, and escalate commercial, technical or delivery blockers to the appropriate Microsoft teams
Capture and publish repeatable implementation patterns from each engagement so that proven approaches can be reused by other account teams, the solution engineering community and Microsoft partners
Collaborate with partner organisations to extend proven patterns to a broader set of customers, contributing to partner enablement materials and joint customer engagements
Maintain current knowledge of the Microsoft agentic product portfolio, the competitive landscape and the industry and regulatory considerations affecting customer adoption
Contribute to team planning, forecasting and business reviews, providing accurate and timely pipeline information in the sales system of record
Skills
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail)
+ OR equivalent experience
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail)
+ OR equivalent experience
Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification
Company Overview
Microsoft provides computer software, consumer electronics, cloud computing platforms, and digital enterprise systems. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is
Company H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships, with 5083 in 2026, 9192 in 2025, 9343 in 2024, 7677 in 2023, 11403 in 2022, 7210 in 2021, 7852 in 2020. Please note that this does not guarantee sponsorship for this specific role.