Remote FEMA CSR Bilingual English/Spanish Support

Systems Integration, Inc. is seeking a remote Contact Center Representative to support FEMA. You will handle inbound calls, provide scripted information, verify documents, and use standard tools to assist callers on emergency-related inquiries.

Requirements include a US citizenship, ability to pass a federal background check, and at least six months in customer service. Bilingual English/Spanish is a plus. Training will be provided before handling live calls.