MEATR ACES PE & SME - ZA, FC ACES
DESCRIPTION
We are Amazon; we pioneer. Since opening our doors 1995, we’ve been pushing the boundaries of possible further and further.Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with standing still.
Amazon’s overall mission is simple: to be the place where customers can find, discover and buy anything online. Whatever customers want, Amazon will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
The Role The Subject Matter Expert (SME) supports, coordinates and facilitates implementation of new and improved structures, processes and activities. Working closely with AMET 3P FC teams and all levels of management within the Fulfillment Center (FC), you report directly to the Regional Core ACES SME.
For this role you will need to be adaptable, challenge motivated and thrive on implementing high standard productivity and simplicity using Kaizen/PDCA methods. Curiosity and the confidence to take calculated risks quickly are core characteristics for Continuous Improvements Managers.
Key job responsibilities
Manage the Fulfillment Center improvement plan to focus on best customer experience at the lowest costDevelop a culture of continuous improvement and lean thinking in all FC processes for 3P FCs.
Contribute to and facilitate Kaizen activities in Outbound team
Help drive the implementation of Lean Standard Work
Train and support all levels in Kaizen activities
Disseminate Lean Standard Work principles across teams
Support and manage the Fulfillment Center launch activities for your process
Own benchmark and standardization of pick and sort process across the region
Own the develop the region SME community across the FCs and set up a weekly cadence to discuss projects improvement activities
Standardize processes to Amazon and ECCF benchmark standards
Liaise between FC and AMET to drive leverage of cross-FC process excellence
Maintain strong relationships with AMET Process Owners and FC Process Engineer
Key job responsibilities
Manage the Fulfillment Center improvement plan to focus on best customer experience at the lowest costDevelop a culture of continuous improvement and lean thinking in Pack and Ship process
Contribute to and facilitate Kaizen activities in Outbound team
Help drive the implementation of Lean Standard Work
Train and support all levels in Kaizen activities
Disseminate Lean Standard Work principles across teams
Support and manage the Fulfillment Center launch activities for your process
Own benchmark and standardization of pick and sort process across the region
Own the develop the region SME community across the FCs and set up a weekly cadence to discuss projects improvement activities
Standardize processes to Amazon and ECCF benchmark standards
Liaise between FC and AMET/ECCF to drive leverage of cross-FC process excellence
Maintain strong relationships with AMET/ECCF Process Owners and FC Process Engineer
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
PREFERRED QUALIFICATIONS
- Speak, write, and read fluently in English