Customer Service Representative at Flipkart (Multiple Locations)
Customer Service Representative – Flipkart (Multiple Locations)
Location: PAN India – Work from Office / Hybrid / Remote (based on availability)
Flipkart is hiring Customer Service Representatives across multiple locations in India. If you are passionate about delivering great customer experiences and looking for a stable, growth-oriented role with a leading e-commerce brand, this opportunity is for you.
Key Responsibilities
Respond to customer queries via phone, chat, or email professionally and promptly
Provide support related to orders, returns, refunds, cancellations, and delivery tracking
Ensure resolution of customer complaints with empathy and efficiency
Update records of customer interactions in internal systems
Collaborate with internal teams for quick issue resolution and process improvement
Qualifications
12th Pass / Graduate (any stream)
Strong communication skills in English and Hindi; knowledge of regional languages is a plus
Basic computer skills, including familiarity with email and CRM systems
Freshers welcome – training will be provided
Ability to handle pressure and maintain a positive attitude
Job Details
Job Type: Full-time
Salary: ₹13,000 – ₹20,000 per month (based on location and experience)
Locations: Bengaluru, Hyderabad, Pune, Noida, Kolkata, Ahmedabad, Chennai, and more
Mode: Work from Office / Hybrid / Work from Home (role-dependent)
Schedule: Rotational shifts, 6 days a week
Benefits: Incentives, Annual Bonus, Shift Allowance (if applicable)
Why Join Flipkart?
Be part of one of India top e-commerce companies
Structured training and career growth path
Flexible location options depending on availability
Inclusive and employee-friendly work culture
Apply now and start your customer service career with Flipkart – India favorite online shopping destination!
